Electric scooters offer a convenient and efficient way to travel, especially in urban environments. Following these safety guidelines will help you stay balanced, aware and in control on every journey.

SAFETY ESSENTIAL 1

Always wear a helmet

A properly fitted helmet significantly reduces the risk of head injury and should be worn on every ride, regardless of distance or speed.

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SAFETY ESSENTIAL 2

Check brakes, tyres and lights before every ride

Ensure your brakes are responsive, tyres are correctly inflated, and lights are functioning to maintain control and visibility at all times.

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SAFETY ESSENTIAL 3

Stay visible, especially in low light conditions

Use front and rear lights and wear a headlight / bright or reflective clothing to ensure you can be clearly seen by other road users.

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SAFETY ESSENTIAL 4

Keep both hands on the handlebars

Maintaining a firm grip improves balance, control and reaction time, especially when braking or navigating obstacles.

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SAFETY ESSENTIAL 5

Follow local road laws and speed limits

Always comply with applicable regulations, including where you can ride and maximum permitted speeds, to ensure safe and legal use.

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Before Your First Ride

  • Understand throttle and braking response

    Get used to how the scooter accelerates and how sensitive the brakes are, as response can vary between models.

  • Practise in a safe, open space

    Start in a quiet area to build confidence with balance, turning and stopping.

  • Check control access

    Ensure you can easily operate the throttle, brakes and display without adjusting your grip.

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Pre-Ride Safety Check

  • Brake Performance

    Test that brakes respond smoothly and bring the scooter to a controlled stop.

  • Tyre Condition & Pressure

    Check that tyres are properly inflated to the recommended level and free from cuts, cracks or excessive wear that could affect grip or stability.

  • Lights & Reflectors

    Confirm that front and rear lights are functioning correctly and that reflectors are clean and visible, especially if riding in low light conditions.

  • Frame & Handlebar Stability

    Ensure the frame feels solid and handlebars are secure, with no unusual movement, looseness or rattling while stationary.

  • Deck and folding mechanism

    Make sure the deck is secure and any folding mechanism is fully locked into place.

  • Battery & Display Check

    Make sure the battery is securely fitted and sufficiently charged, and that the display or control panel is functioning correctly before setting off.

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Riding Safety

Stay Aware

  • Keep your focus forward
    Always look ahead and anticipate changes in your environment, especially in busy or unpredictable areas.

  • Watch for surface hazards
    Be alert to potholes, kerbs, drain covers and uneven ground, which can affect scooter stability more than larger vehicles.

  • Stay distraction-free
    Avoid using mobile devices or wearing headphones that may reduce your awareness of traffic and surroundings.

Control Your Speed

  • Accelerate smoothly
    Build speed gradually to maintain balance and avoid sudden jolts, particularly when starting off.

  • Adjust to your environment
    Slow down in crowded areas, near pedestrians or when visibility is limited.

  • Ride cautiously on difficult terrain
    Wet, loose or uneven surfaces can reduce grip and increase stopping distance.

Balance & Positioning

  • Maintain a stable stance
    Keep both hands firmly on the handlebars and distribute your weight evenly across the deck.

  • Use body movement for control
    Shift your weight smoothly when turning, slowing down or navigating obstacles.

  • Avoid sudden movements
    Sharp turns or abrupt changes in direction can lead to loss of balance.

Braking Safely

  • Apply brakes gradually
    Use smooth, controlled braking to maintain stability and avoid abrupt stops.
  • Allow extra stopping distance
    Smaller wheels and lighter frames mean scooters may take longer to stop, especially at higher speeds.
  • Brake early on slopes or at speed
    Reduce speed in advance to stay in control and avoid harsh braking.

Maintenance & Care

Regular maintenance keeps your e-scooter safe and performing at its best.

  • Check brake pads and replace when worn
  • Keep tyres inflated to the recommended pressure
  • Clean and lubricate moving parts regularly
  • Inspect cables and components for wear
  • Arrange servicing with a qualified technician when needed

The information provided on this page is for general guidance only and does not constitute legal advice. Laws and regulations relating to electric bikes and electric scooters may change and may vary by region, state, or municipality. Customers are solely responsible for ensuring compliance with all applicable local laws before operating any electric vehicle on public roads or land. 

We recommend consulting official government sources or legal professionals where necessary.