Privacy Policy

Handler Mobility (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit our website, purchase products, or interact with our services.

By using our website or purchasing our products, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

  • Name, email address, phone number
  • Shipping and billing address
  • Payment information (processed securely via our payment partners)
  • Account login information (if you create an account)

b. Technical Information:

  • IP address, device type, browser type
  • Cookies and usage data
  • Location data (where enabled)

c. Marketing Information:

  • Newsletter preferences
  • Customer feedback and survey response

     

2. How We Use Your Information

We use your personal data for the following purposes:

  • Processing and fulfilling orders, including shipping and payment
  • Providing customer support and responding to inquiries
  • Sending promotional materials or updates if you have opted in
  • Improving our website, products, and services
  • Detecting fraud, security issues, or unauthorized activity
  • Complying with legal obligations

3. Legal Basis for Processing (UK/EU GDPR)

If you are a UK or EU resident, our legal basis for processing your data may include:

  • Performance of a contract (processing orders and delivering products)
  • Compliance with legal obligations
  • Legitimate interests (e.g., improving our services, preventing fraud)
  • Consent (e.g., subscribing to marketing communications)

4. Sharing Your Information

We may share your information with:

  • Service providers: Payment processors, shipping companies, IT and cloud service providers
  • Legal authorities: If required by law or to protect our rights
  • Business transfers: In the event of a sale, merger, or acquisition

We do not sell your personal information to third parties.

5. Your Rights

UK/EU (GDPR):
You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Restrict or object to certain processing
  • Data portability (receive your data in a structured format)
  • Withdraw consent at any time

USA (CCPA & applicable state laws):
If you are a California resident, you may:

  • Request disclosure of personal information collected
  • Request deletion of your personal information, subject to exceptions
  • Opt-out of the sale of personal information (we do not sell personal data)

Requests can be made via our Contact Us page. We will respond within the timeframe required by applicable law.

6. Cookies & Tracking

We use cookies and similar technologies to:

  • Improve website functionality
  • Analyze website traffic and performance
  • Personalize your experience

You may manage or disable cookies via your browser settings, but some features may not function correctly without them.

7. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill orders and provide services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

After this period, your data is securely deleted or anonymized.

8. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

9. International Transfers

Handler Mobility may transfer your personal data to service providers or partners outside your country. When doing so, we ensure appropriate safeguards are in place, including standard contractual clauses where required under EU/UK law.

10. Children’s Privacy

Our website and services are not intended for children under 16. We do not knowingly collect personal information from minors.

11. Policy Updates

We may update this Privacy Policy from time to time. The most recent version will always be posted on our website with the effective date. We encourage you to review this policy periodically.

12. Contact Us

For questions, requests, or complaints regarding this Privacy Policy, please contact us at info@handlermobility.com

HANDLER MOBILITY